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Patient Satisfaction, Department Of (973) 322-5459 The Department of Patient Satisfaction was created as part of the Saint Barnabas Health Care System's total commitment to achieving the highest level of patient satisfaction. The department meets the needs of our patients, address all patient issues in a timely and efficient manner and continuously create new programs and services to enhance patient satisfaction. The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns by calling 1-800-994-6610 or e-mailing complaint @jcaho.org
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